Frequently Asked Questions
Below you will find frequently asked questions
What are the terms of the Fountainhead Investing Premium subscription?
We have two types of Fountainhead Investing subscriptions.
The first option is a monthly subscription which costs $30.0/month with a complementary one-month free trial. It can be canceled at any time. This gives access to Community Group Chat, Website Access: Unlimited, Q&A From Members, Trade Alerts & Portfolio Access, Risk Mitigation Strategy, Weekly newsletter to your inbox, Weekly Webinars, Investment classes, Dividend and Investment Income.
The second option is an annual subscription which costs $250.00/year. With an annual subscription, you get everything from the monthly subscription as well as Community Group Chat, Website Access: Unlimited, Q&A From Members, Trade Alerts & Portfolio Access, Risk Mitigation Strategy, Weekly newsletter to your inbox, Weekly Webinars, Investment classes, Dividend and Investment Income.
If you have a monthly subscription and wish to upgrade to annual, your annual membership will be pro-rated.
Detailed product descriptions can be found on the dedicated Premium Subscription page and in the FAQ entries below.
Monthly subscriptions are paid in advance and renew each month. Annual subscriptions are paid in advance and renew each year. You can cancel either one any time and the renewals will be stopped automatically.
Where can I find my Premium content?
If you’re a premium subscriber, you have access to the community chat, and entire website, including trade alerts, portfolio, all articles, investing courses and webinars
I’m having problems logging in
The best thing to do is reset your password on the Login page using the email you used to sign up as a premium subscriber. Please contact us at support@fountainheadusa.com. We will get back to you within 24 hours.
What is included in the Premium subscription?
Premium subscribers have access to all articles we’ve ever written, portfolio and trade alerts, webinars, investing courses, and also have access to our private WhatsApp community.
How often do you update your premium content?
Our trade alerts are published and sent by email within the hour. The portfolio is updated for trades at the end of the day and reconciled each week. Premium members get access to chats and updates on the WhatsApp community. We usually answer questions on the WhatsApp Chat within 24 hours.
How to upgrade my monthly subscription to annual?
- Go to MyAccount
- Click on ’Subscriptions’
- Click on ‘Change Plan’ next to your monthly subscription
- Select the annual option on the next screen
- Fill in your details and click ‘Buy Now’
- Your annual subscription will be pro-rated so the unused part of your monthly payment will be deducted from your annual bill
How can I cancel my subscription?
You can cancel your subscription any time on the My Account page. Go to My Memberships section and then click ‘Cancel’ next to your live subscription entry. Your membership will not renew for the next term but your access will remain valid until the next roll date of your term.
Before canceling, if you have a question or concern, please feel free to drop us an email at support@fountainheadinvesting.com. We always want our subscribers to have the best experience possible and we will work with you to make that happen as best we can.
Other questions
We’re always happy to answer your questions. Please just leave us a message on the contact us page and we’ll get back to you shortly. Thank you for your patronage.
Couldn’t find the answer to your question? Get in touch!
If you’re still left wanting answers, send us an email and we will be happy to help you out.
